VISUAL PLANNING 5.3 DOCUMENTATION

Log Display

DEFINITION

The Log lists some actions done by the users:

  • During the session of VISUAL PLANNING: Client Log for VISUAL PLANNING (Client Log).
  • During the session of ADMIN CENTER: Client Log for ADMIN CENTER (ADMIN CENTER Log).
  • During the day: Server Log.

This file can be required by the administrator or by the technical support of VISUAL PLANNING.
sav[at]stilog[.]com

USE

Client Log Display

There are two ways to access the Client Log files:

  • From the file manager.
  • From VISUAL PLANNING.

From the file manager

According to the operating system, client log files are stored in:

On WINDOWS XP
 C:\Documents and Settings\LoginName\VP5\logs

Where LoginName is the user name of WINDOWS.

On WINDOWS VISTA or more
 C:\Users\LoginName\VP5\logs

Where LoginName is the user name of WINDOWS.

From VISUAL PLANNING

The Log Client can be found directly from the quick access toolbar, click on About VISUAL PLANNING:

The following window will appear:

This window contains specific information: (cf. About VISUAL PLANNING)

Show Log

To see the log, click on Show log.

The following window will appear:

It is possible to copy and paste the content of this window.

Send Log

It is also possible to send the log by email to the technical support of VISUAL PLANNING.

Just click on Send log.

The mailer opens on writing a new mail with the log file automatically attached.

Test Perf

This options allows user to test the connection parameters. Click on the button Test Perf… and following window will appear:

This option is only reachable from ADMIN CENTER.

Check for update

This option allows users to checks if there is a new update version of VISUAL PLANNING.

Check for update on startup

Enabling this option will force VISUAL PLANNING to check automatically for a new update on each software startup.

Server Log Display

This Log is only available on ESSENTIAL and ENTERPRISE versions.

There are three ways to access the server log files:

  • From ADMIN CENTER.
  • From a browser.
  • From the file manager.

From ADMIN CENTER

Go to Administration tools ans click on show server 'logs'.

From a browser

Server log files are accessible at the following address:

 http://servername/vplanning/logs

Where servername is the name of the machine where VISUAL PLANNING is installed.

The following window will appear:

In this page, the list of server log files is visible.

A log file is created each day (several files per day if the server is restarted).

Each file is named as follows:

Log_YYYYMMDD.txt or Log_YYYYMMDD(X).txt

where:

  • YYYY represents the year.
  • MM represents the month.
  • DD represents the day.
  • X represents the file number. Indeed, a file is created each time you restart the server and the previous file is archived with the addition of a number as a suffix. The number increases chronologically (the older files have the highest numbers).

You can download and/or delete each server log file.

From the file manager

Server Log files are accessible on the VISUAL PLANNING server, at the following directory:

Version ESSENTIAL
C:\stilog\VPServer Essential 5.3\webapps\vplanning\logs
Version ENTERPRISE
C:\stilog\VPServer Enterprise 5.3\webapps\vplanning\logs
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