Administration of Visual Planning

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ADMINISTRATION: DISPLAY OF THE LOG

 

The Log records some of the actions users perform on the tool:

  • during a VISUAL PLANNING session: VISUAL PLANNING Client Log,
  • during an ADMIN CENTER session: ADMIN CENTER Client Log,
  • during a day: Server Log

This file may be required by the administrator, on demand from VISUAL PLANNING Technical Support ().

 

USE

 

Display of the Client Log

There are 2 ways to access the Client Log file:

  • From the file manager,
  • From VISUAL PLANNING.

 

From the file manager

Depending on the operating system, the client log files are located:

 

On Windows XP

C:\Documents and Settings\loginname\vp8\logs

Where Loginname is the WINDOWS user name

 

On Windows VISTA or later

C:\Users\loginname\vp8\logs

Where Loginname is the WINDOWS user name

 

From the VISUAL PLANNING client

Access the Client Log via the Help menu > About Visual Planning > Click on the button corresponding to the Client Log.

-a-propos-visual-planning

The log window is displayed. You can copy-paste the content of this window into a text file or into the Clipboard.

You can then send the log by e-mail.

 

Display of the Admin Center Client Log

 

Access the Client Log via the Help menu vp7_fr_bouton_aide> About Visual Planning > Click on the button corresponding to the Client Log.

 

admin-a-propos-vp

The log window is displayed. You can copy-paste the content of this window into a text file or into the Clipboard.

You can then send the log by e-mail.

 

Display of the Server Log

 

There are 3 ways to access the Server Log files:

  • From the Admin Center,
  • From a web browser,
  • From the file manager.

A log file is created every day (several times a day if the server is restarted).

Each file’s name is structured as follows: Log_YYYYMMDD.txt or Log_YYYYMMDD(X).txt

Where:

  • YYYY represents the year,
  • MM represents the month,
  • DD represents the date,
  • X represents the file number.

A file is created each time the server restarts, and the previous file is logged by adding a number as a suffix. The number increments upwards (the older the file is, the greater the number will be).

You can download and/or delete each server log file.

You can also prohibit access to the logs using the Admin Center Global Settings.

 

From the Admin Center

The current server log is displayed directly on the Admin Center home page.

Search

In this window, it is possible to do a text search  in the server log by clicking > Search.

If the text is found, it will be highlighted in blue.

To move on to the next occurrences, click on the “Enter” button on your keyboard.

 

Error indicator

When an internal error occurs, the title of the SERVER LOG widget is marked with an asterisk.

admin-log-server-erreur

Show server logs

In the server logs window, click on bouton-trois-points and then click on Show server ‘logs’.

The following window appears:

admin-afficher-log-server

You can:

  • switch from one log to another by clicking on the appropriate file,
  • download the log by clicking on -bouton-telecharger-log,
  • select/deselect a log file,
  • delete all the selected files by clicking on bouton-supprimer-fichier

From a web browser

The Server Log files are accessible at the following address:

http://servername/vplanning/logs

where servername is the name of the machine on which VISUAL PLANNING is installed.

 

Warning

To be able to display the logs, you must authenticate with the “admin” login.

The following page is displayed:

admin-afficher-log-server

You can:

  • switch from one log to another by clicking on the appropriate file,
  • download the log by clicking on bouton-telecharger-log,
  • select/deselect a log file,
  • delete all the selected files by clicking on bouton-supprimer-fichier

From the file manager

The Server Log files are accessible on the server where VISUAL PLANNING is installed, at the following address:

C:\stilog\VPServer Enterprise 8\webapps\vplanning\logs

C:\stilog\VPServer Enterprise 7\webapps\vplanning\logs
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