Forem provides advice and training services to job seekers in Belgium. Through Visual Planning, they were able to increase efficiency by 100% in scheduling trainings and booking rooms.
Forem provides job-seekers with personalized advice services, career planning and information designed to help them in their search for work or their professional development. For businesses it offers consultancy services, support and information about employment and training. All the French-speaking citizens of Wallonia can access training leading to qualifications that meet the requirements of the job market. Forem has about 4,300 employees throughout the province of Wallonia.
- Divisions: 3 (Employment, Training and Support)
- Regional departments: 11
- Job centers: 60
- Employment relay centers: 4
- Training centers: 32
- "Career Crossroads" training and careers centers: 12
- Skills centers: 25
The Liège center has 28 trainers, 24 training rooms and 14 to 20 groups of 12 trainees, and all of these operations were managed using Excel. As this tool was reaching its limits, the Liège Forem tested several proprietary and open-source solutions, but was not satisfied with any of them. They thus took the decision to integrate a professional solution. The presentation of Visual Planning immediately illustrated the ability to create all the schedules required!
USE OF VISUAL PLANNING
Now Visual Planning is used to organize everything. Since they installed version 5, they have also been able to split up their sessions, rooms and modules more precisely. They have enjoyed the system's user-friendliness and found it easy to learn and use. The different synchronized views are a real benefi t for their teams. Finally, the filter-based management enables them to create subgroups for each type of training, by room or by person.
Each center has its own mode of organization, and Visual Planning meets the needs of each one perfectly. Forem is completely satisfied with the solution, which has led to a 50% time saving and a 100% increase in efficiency.