by Juan Posada | Monday 25 September 2023 | Blog, CRM
Nowadays, more and more companies make the choice to integrate ticketing for their customer relationships management (CRM). What is the ticketing ? How does it work ? Why the tool became essential for the customer service ? Can this tool do to be integrated to a CRM...
by Manale | Friday 13 November 2020 | CRM
The experience of your customers is as important as it gets. A positive customer experience drives word-of-mouth marketing, creates loyalty and boosts your bottom line. Businesses that have a customer-centric mindset and invest in customer experience have 4 to 8%...
