Manage your customer portfolio with Visual Planning
Building your customer pipeline with the right tools!
Successful customer relationship management involves
Customer relationship management is the ground element for successful companies. You know how to work with customers. You know your strengths and what customers are looking for when they come. And you know that all customers are all different.
However you lack the right tool toeffectively manage your prospect pipeline, sales leads, and existing customers. What you need is a single place to store all that powerful knowledge so that everyone can benefit from it company-wide. That is where CRM software from Visual Planning comes in.
Following the business processes and the operations for customer satisfaction
Building customer files, tracking your contacts on schedule, arranging appointments, etc.
Main benefits of Visual Planning
Visual Planning for Customer Relationship Management (CRM) is a flexible application that is crafted based on your specific requirements. It allows you to cater to your evolving business by always matching your needs, and can grow with you.
Visual Planning can be used to create tailor-made collaborative CRM applications to assist your sales team to efficiently record, track, share and follow up on their leads, accounts and opportunities.
In a single click you can allocate leads to a specific salesperson, highlight prospects for a month or a quarter or share information between different teams and individuals.
Our simple and intuitive dashboard offers an instant display of your current actions, depending on the modules chosen (project planning, project management, CRM system, task traceability, production management, resource management, inventory management, billing, reporting, etc.).
This allows you to save time and improve customer satisfaction.
Key features of Visual Planning for CRM
FOR SALES DIRECTORS
|Use a single tool to manage in-house sales and external resellers|
|You can allocate leads in a single click to a specific salesperson and highlight prospects for a month|
|Control information flow through user rights|
|All your leads in one place – you can allocate lead to your sales teams and get access to the lead track records, company-wide|
|You can have one single view for quotes, orders and invoices|
|Get visibility – we create specific metrics that matter for you and assemble them in real-time, interactive dashboards|
|Never in the office? Retrieve and update schedules and customer information from our web portal, get reminders through e-mails, text messages, on your calendar or through an RSS feed|
FOR SALES TEAMS
|Create a sales territory to track and segment your sales completely|
Track customers through all stages of the sales cycle right from prospecting through closure.
Finally closed that never ending deal? Switch from lead to actual customer status with one click of a button
|Schedule meetings, follow ups, contract renewals and get reminders to always be on time|
|It is very simple to set up and follow all your loyalty programs|
Create multiple documents – quotes and documents – using mailmerge
It is all about the team – discuss in real time with your colleagues, point out a specific customer record and store one thread for each lead
Upload and share files with everybody – meeting minutes, proposals and templates
Improve business productivity through scheduling
Visual Planning is available on premise or in the cloud. Find out more about all Visual Planning features here, or read our case studies to understand how we are helping many companies to leverage their inner strengths.
Discover our product demos
Optimize your resource management with Visual Planning 8
Discover through this short demonstration video how to :
- Improve resources allocation
- Optimize medium and long term scheduling of your teams and your interventions
- Have a better analysis and follow-up of your activity history.