Manage Your Software Maintenance with Visual Planning Application Management Services (AMS)
Entrust the long-term management, technical support, and continuous evolution of your Visual Planning solution to the experts.
Benefit from an ongoing, high-touch service engineered to guarantee peak performance, maximum stability, and total peace of mind.
- Priority Technical Support
- Guaranteed SLAs
- Dedicated Platform Experts
- Continuous Updates & Evolutions
Boost System Performance Without Burdening Your Internal Teams
Our Application Management Services (AMS) allow you to seamlessly delegate the daily administration and maintenance of your Visual Planning solution to a dedicated team of specialized software engineers.
- Fewer Operational Incidents
- Rapid Bug Fixes & Corrections
- An Always Up-to-Date Solution
- Enhanced Workforce Productivity
A 2-Phase Methodology
Discovery, Onboarding & Project Framing
To launch your implementation successfully, our teams take the time to thoroughly understand your operational environment, everyday software usage, and core business constraints.
This initial discovery phase builds a rock-solid foundation for the rest of your project. We map your current processes, pinpoint your precise scheduling needs, and establish the ideal parameters for a seamless, high-efficiency deployment.
In practice, this operational blueprint phase includes:
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- In-Depth Organizational Mapping: Analyzing how your teams operate and how your current schedules are structured.
- Custom Solution Blueprinting: Thoroughly documenting your tailored software specifications and requirements.
- Data Security & Structure Alignment: Securing your data transfers and engineering robust database architectures.
This strategic step is absolutely critical to guaranteeing highly targeted, impactful, and effective long-term support.
Deployment & Continuous Support
Once the initial scoping and project framing phase is complete, we transition to managing the ongoing operational support of your solution.
Our engineering teams work alongside you daily to maintain, scale, and optimize your schedule configuration to match your evolving business needs.
What Our Continuous Support Plan Includes:
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- Regular System & Environment Interventions: Scheduled checks and technical adjustments to keep your platform running smoothly.
- Active Ticket Monitoring & Request Tracking: Fast, clear, and structured handling of your ongoing inquiries and technical requests.
- Continuous Optimization of Your Software Usage: Expert advice to ensure your teams are getting the maximum value out of Visual Planning.
Our ultimate goal is to guarantee a high-performance, rock-solid, and stable software ecosystem that remains perfectly aligned with your business operations.
Comprehensive Daily Support
Our Application Management Services (AMS) go far beyond simply fixing bugs. We partner with your organization over the long term to maintain, scale, and continuously evolve your Visual Planning solution.
Platform Maintenance
Our AMS ensures the daily stability and performance of your Visual Planning environment. Through proactive and continuous management, we guarantee your application operates at full capacity.
Our interventions include:
✓ Bug fixes and anomaly corrections
✓ Regular software and solution updates
✓ Active performance monitoring
Technical incident prevention
User Support & Adoption
We support your teams through their daily use of Visual Planning to guarantee optimal user adoption across the company. Our experts are readily available to quickly address your users' needs.
Our interventions include:
✓ Daily assistance via email, phone, and video calls
✓ Rapid technical incident resolution
✓ Functional and technical system support
✓ High-touch user guidance and onboarding
Continuous Evolutions
Our AMS allows you to scale your solution based on your changing business requirements and operational constraints. We help you continually optimize and adjust your schedules over time.
Our interventions include:
✓ Fine-tuning settings and custom parameters
✓ Continuous schedule optimization
✓ Implementing new product features
✓ Ongoing application improvements
A Comprehensive & Highly Responsive Support Ecosystem
We work alongside your teams daily, delivering a structured support framework, dedicated points of contact, and industry-leading response times. Our ultimate goal is to guarantee a reliable, stable, and high-performance scheduling solution tailored to your exact operational workflows—without adding unnecessary complexity to your organization.
Multi-Channel Priority Support
Structured Ticket Tracking
Dedicated Account Consultants
Contractual SLAs
Flexible Interventions
Rapid Anomaly & Bug Correction
Experience Visual Planning in Action
Want to see exactly how Visual Planning integrates into your organization? Our enterprise experts are here to demonstrate the solution and answer all your technical and operational questions.